Kickstarter is the world's largest crowdfunding platform, helping to raise funds for creative projects across film, music, games, design, technology and more.Creators publish their ideas and ask for support, and backers receive rewards. To date, more than 13 million backers from around the world have participated.

An Early Bird on Kickstarter is a unit that comes with benefits such as discounts and earlier delivery than regular purchases if you purchase early.In this project, a total of 1,100 FocusRay units, including wireless and wired models, are eligible for EarlyBird.Please check Kickstarter for remaining stock.

Pledge Manager is a tool designed to streamline the management and operation of Kickstarter projects.There are official pledge managers available, but many others are also offered by third parties.The official Kickstarter pledge manager has very strict conditions and cannot be used for FocusRay projects.Therefore, after considering safety and customer convenience, we selected Hive, a third-party service provided by Hive Interactive Corporation, as the pledge manager for this project.The Pledge Manager will be operated by our company and will also provide support.The information you provide will not be used for any purpose other than this project, and payment information will be processed via an external payment processing company and will not be retained by our company.

Additional add-ons are separate from the main kit, such as the FocusRay Starter Kit, and allow you to purchase additional eligible products.For this project, you can purchase additional products such as a dedicated fixed mount and logo T-shirts.The various dedicated fixed mounts will be sold at a flat price of 1,650 yen (tax included) during the Kickstarter campaign. After the Kickstarter campaign ends, they will be sold at different prices depending on the VR headset through our e-commerce store and sales partners.

Please refer to the official Kickstarter help page below, which provides a clear explanation.Please refer to it and if you have any questions, please ask on the official Discord server.How do I use Kickstarter? - Help Centerhttps://help.kickstarter.com/hc/ja/articles/360013979514-Kickstarter-%E3%81%AE%E4%BD%BF%E3%81%84%E6%96%B9%E3%82%92%E6%95%99%E3%81%88%E3%81%A6%E3%81%8F%E3%81%A0%E3%81%95%E3%81%84

This page introduces how to use the pledge manager, Hive.Step 0: Check your emailWe have sent an email like the one below to the email address registered with Kickstarter. Please check your inbox and access Hive using the URL provided in the email. (Please do not share this URL with others.)For customers who pledged by May 30, 2026, emails are being sent out sequentially starting June 1. (Please note that there may be a lag due to the system.)For customers who pledged by June 5, 2026, emails will be sent from June 6 onwards.For customers who pledged by June 12, 2026, emails will be sent out sequentially from June 13 onwards.Language Settings in HiveIn Hive, you can change the display language to English, French, German, Spanish, Greek, Japanese, or Korean. Please feel free to select the language that is most convenient for you.Please note that all instructions provided on this page are based on the English interface.Step 1: Entering Shipping InformationThe email address registered with Kickstarter is displayed within the black frame. This cannot be changed; however, if you would like to use a different email address, please enter it in the box directly below.Below is an explanation of the fields within the red frame, from top to bottom:① Full Name (Last Name / First Name) | Required Please enter your legal name. When entering, please include a half-width space between your last name and first name.② Street Address | Required Please enter your street address (excluding building name). Example: If your address is "1-2 Nihonbashi Hakozaki-cho, Chuo-ku, Tokyo 103-0015," you would enter "Nihonbashi Hakozaki-cho 1-2."③ Building Name / Apartment Number, etc. | Optional If you live in an apartment or condominium, please enter the building name and room number.④ Country/Region | Required Please select the country where the items will be shipped.⑤ State/Prefecture | Required Please enter the prefecture where you reside (e.g., Tokyo, Osaka, Fukuoka).⑥ City/Municipality | Required Please enter the city, ward, town, or village where you reside. Example: If your address is "1-2 Nihonbashi Hakozaki-cho, Chuo-ku, Tokyo 103-0015," you would enter "Chuo-ku."⑦ Postal Code | Required Please enter the postal code for your address. Example: If your address is "103-0015," enter "103-0015."⑧ Phone Number | Required Please enter a phone number where you can be reached. We will not contact you by phone, but the delivery carrier may do so if necessary.*Depending on your country of residence, you may need to select a state.Please select your preferred shipping method.For customers outside the U.S.: We recommend E-Packet or EMS. E-Packet is the most affordable option but may take some time. We believe EMS is the better choice for customers in most countries.For customers in the U.S.: We recommend UGX. E-Packet and EMS are not available due to U.S. customs policies. Additionally, for customers who purchased the FocusRay wired model (Starter Kit), we recommend UPS.You may also use services such as FedEx or UPS; however, please note that for UPS, shipping is limited to the FocusRay wired model (Starter Kit) for all destinations.Once all fields are filled and you have confirmed that the information is correct, click "Next: Pledge Selection."Step 2: Confirming your PledgeOn this screen, your pledge details from Kickstarter are displayed within the red frame. Once you have confirmed that everything is correct, click "Next: Survey."Please note that the amount you need to pay in the pledge manager is indicated in the "Remaining Balance" field, shown within the purple frame.Step 3: Selecting the Dedicated Mounting ModelOn this screen, you will need to select the model for your dedicated mount.The options within the red frame are regarding the mount included as standard. This is displayed for all customers.The options within the purple frame are displayed only to those who have purchased an additional dedicated mount separately.Both sections are required, so please select the option that corresponds to your device or the required model. Once you have finished your selections, click "Next: Select Add-ons."Step 4: Making Additional Purchases (Optional)On this screen, you have the option to make additional purchases. You can purchase additional FocusRay units, dedicated mounts, and more. You may also purchase multiple quantities of the same item.You can also purchase the FocusRay Extension at a special limited price here. There is no limit on the number of units you can purchase.To add an item, click the green plus (+) button.To decrease the quantity, click the red minus (-) button.Please note that if you add a FocusRay Extension, the shipping cost will be added automatically.This step is optional. If you do not wish to purchase anything, proceed without selecting any items and click "Next: Confirm Order."For those who are making additional purchases, once you have finished selecting all your items, click "Next: Confirm Order."Step 5: Review Details, Confirm Final Amount, and Complete PaymentAfter reviewing the creator's terms and conditions, if you agree, click the "Confirm Order" button.Note: At the bottom of the terms, there is an option regarding whether to receive marketing emails from Hive. If you do not wish to receive them, please adjust your settings accordingly.The English version of the terms and conditions is provided after the Japanese version.Please also check the amount displayed in the red frame. The payment amount to be processed in the pledge manager is only the amount shown in the "Remaining Balance" field, indicated within the purple frame. The amount already paid via Kickstarter has already been accounted for.Payment is processed via PayPal or Stripe. Please be assured that neither our company nor Hive stores your credit card information.Step 6: Awaiting DeliveryOnce the payment is completed, there are no further actions required on your part. Please check Kickstarter for project updates. If we need to contact you individually regarding the information you provided, we will reach out to your registered email address.Thank you very much for your support.Inquiries Regarding the Pledge Manager and PaymentsIf you have any questions regarding payments, the pledge manager, or other related matters, please follow the steps below. You may also contact us via the inquiry form on our company website.Please create a support ticket within the pledge manager by clicking "Contact Creator."Once you have clicked the "Contact Creator" button, please select the appropriate ticket category and click "Next."Next, please enter the details of your inquiry in the "Message" field. If you have any files to attach to your inquiry, please upload them here.Once you have finished entering your information, click the "Submit Request" button.We will review your inquiry and get back to you as soon as possible.

Inquiries Regarding the Pledge Manager and PaymentsIf you have any questions regarding payments, the pledge manager, or other related matters, please follow the steps below. You may also contact us via the inquiry form on our company website.For inquiries regarding matters other than the Pledge Manager or payments, please contact us here.https://aoharunext.co.jp/en/contactcenterPlease create a support ticket within the pledge manager by clicking "Contact Creator."Once you have clicked the "Contact Creator" button, please select the appropriate ticket category and click "Next."Next, please enter the details of your inquiry in the "Message" field. If you have any files to attach to your inquiry, please upload them here.Once you have finished entering your information, click the "Submit Request" button.We will review your inquiry and get back to you as soon as possible.

Yes, we have verified the safety of our products, including the reliability of suppliers of critical components such as batteries.In addition, we conduct thorough operational testing and rigorous durability tests to ensure consistent quality and safety.

Project Babble has already announced plans for SteamFrame support.Following Project Babble's lead, we are ready to implement SteamFrame support as soon as it becomes available.Even if SteamFrame support is implemented during the Kickstarter campaign, our policy will remain the same.

The PICO4 Pro/Enterprise has the same housing specifications as the PICO4/Ultra, so you can use it by purchasing the PICO4/Ultra mount.

Since the VIVE Pro has the same housing specifications as the VIVE Pro2/Pro Eye, it can be used by purchasing a mount designed for the VIVE Pro2/Pro Eye.

No, the FocusRay series is not expected to be affected by the current rise in memory prices and inventory shortages.

To prevent this from happening, we do not provide reviewers with anything other than the product itself.We also do not force anyone to publish public reviews, reviews that are favorable to our company, or video production.If you wish, you can choose to write a review that is solely critical of our products, or you can choose not to write a review at all.

For inquiries and support regarding the project, please visit our website or the official FocusRay discord server.

Please contact us via our website before the Kickstarter campaign ends or within 10 days after it ends.Changes will only be accepted if there are individual limited quantities remaining.

To purchase the FocusRay Extension at a limited-time price on Kickstarter, please follow the steps below.Whichever kit you choose, you can purchase it at a special limited-time price.The general outline is as follows:Support FocusRay on Kickstarter → After the Kickstarter campaign ends, purchase FocusRay Extension at a limited-time price through Pledge Manager.① Purchase FocusRay (mouth tracker) on Kickstarter.Click below to open the Kickstarter page.https://aoharunext.co.jp/kickYou can find a Japanese translation of the project description and other information on the following page.https://www.aoharunext.co.jp/products/focusray/kickstarter-jp(For PC users)Click the "Back this project" button on the project's top page.Select the kit you would like to purchase.If you do not have an account, please register by following the instructions on the next screen.If you are already registered, please log in and proceed.Next, select an add-on (additional reward). If there's nothing you want to buy, proceed to the next step and follow the instructions to make a payment.This concludes our support for FocusRay.(For smartphones)Click the "Back this project" button on the project's top page.Select the kit you would like to purchase.If you do not have an account, please register by following the instructions on the next screen.If you are already registered, please log in and proceed.Next, select an add-on (additional reward). If there's nothing you want to buy, proceed to the next step and follow the instructions to make a payment.This concludes our support for FocusRay.② Wait for the Kickstarter campaign to end.The FocusRay Extension will be available for purchase through the Pledge Manager, which will be made available after the Kickstarter campaign ends (May 12, 2026, 8 PM JST).The period during which purchases can be made through Pledge Manager will be notified to backers individually via email or other means.Please be sure to complete the procedure within the specified period.The FocusRay Extension will be shipped sequentially starting from its release date of October 17th. Please note that the individual FocusRay models will be shipped first.(Information regarding Pledge Manager)In this Kickstarter campaign, instead of paying shipping fees when purchasing StarterKit or similar items, if the project reaches its funding goal, you will only be required to pay shipping fees on a separate platform (which we call the "Pledge Manager") that we have verified as secure after the project ends.This is a common practice in Kickstarter campaigns.In Kickstarter campaigns, if you use a system where shipping costs are paid upfront, the shipping costs will be included in the percentage of funding achieved up to the goal.If we were to create a plan that takes into account the number of shipments to regions with high shipping costs, such as the United States, the funding goal would become abnormally high. When the funding goal increases, it becomes necessary to have customers purchase more products than the amount of funds that would normally be needed. (For example, if we adopt a system where shipping costs are paid in advance, the minimum planned sales of 300 devices would double to approximately 600 units.)By allowing customers to pay shipping fees later, we can prevent such issues, ensure that customers pay fair shipping costs, and significantly increase the likelihood that the product will be released.