Question 1

Which headsets are compatible?

Accepted Answer

FocusRay uses Project Babble for its software, so it is compatible with all headsets that can be used with PCVR. However, it currently offers the following dedicated mounts:Valve Index・Meta Quest series (Oqulus/MetaQuest2, MetaQuest3s/3, MetaQuestPro)・PICO 4/Ultra ・HTC VIVE ・HTC VIVE Pro 2 /Pro Eye ・BigScreenBeyond 1/2/2e・PimaxVision series (PimaxCrystal/CrystalLight/CrystalSuper)・PlayStation VR 2If your headset is not listed above, please contact us.

Question 2

What platforms has it been tested on?

Accepted Answer

We have confirmed that face tracking works properly on the following platforms:・VRChat・ChilloutVR・ResoniteIt will also work on any platform that Project Babble runs on.

Question 3

What software do you use?

Accepted Answer

FocusRay is hardware that runs on the open source project, "Project Babble."For details, please check the following website.https://babble.diy/

Question 4

How long does the battery last and how long does it take to charge?

Accepted Answer

The battery lasts for up to 3 hours and takes about 2.5 hours to fully charge.

Question 5

Can the FocusRay wireless model be used while connected and powered by a wired connection?

Accepted Answer

Even with the FocusRay wireless model, it can be used while connected and powered via a wired connection.FocusRay is equipped with a built-in battery, so basic operation is possible by powering it from the VR headset. *Battery consumption speed may vary depending on the HMD model and port output status. For long periods of continuous use, please consider using an external power supply (2.0A or higher recommended) as needed.(If the FocusRay's battery is low, the power supply from the VR headset may not be enough.)

Question 6

Does it support eye tracking?

Accepted Answer

By purchasing the FocusRay Extension (AONXV-002-W), you can enable eye tracking functionality.On Kickstarter, it was offered at a limited-time price, and in regular sales, it will be available as a bundle with the FocusRay main unit, as well as the FocusRay Plus.For more details, please check the FocusRay Extension product page.https://www.aoharunext.co.jp/products/focusrayextension

Question 7

Where will it be sold?

Accepted Answer

This product is primarily targeted for sale in Japan, the United States, Australia, European countries, the United Kingdom, and Hong Kong, but will be sold worldwide (limited to regions where shipping is possible) through Kickstarter. (We will continue to work on expanding our sales area, including obtaining legal certification.)However, in accordance with international treaties, Japan's Foreign Exchange and Foreign Trade Act, U.S. OFAC regulations, and other related laws and regulations, we do not sell or ship to the following regions.Sanctioned countries and regions (Russia, Belarus, North Korea, Iran, Syria, Sudan, Venezuela, etc.)Areas under international embargo, such as Crimea, Donetsk, and LuhanskOther regions where export is prohibited by the laws and regulations of each country.In the unlikely event that sales or shipping becomes impossible after your support due to restrictions imposed by delivery companies or changes in international regulations, the relevant order may be canceled.In the future, we may expand sales to regions other than those listed above through our sales partners. In that case, we will provide separate information.

Question 8

When will it be shipped?

Accepted Answer

Currently, shipments are scheduled to begin in August 2026, but this may be delayed due to delays in product certification by regulatory authorities in each country. Please see the Kickstarter Risks page for details.General sales will begin sequentially after the Kickstarter campaign ends.

Question 9

Where will it be shipped from?

Accepted Answer

FocusRay is designed, developed and shipped from Japan.All domestic deliveries are shipped via Yamato Transport. Our international delivery partners are FedEx and Japan Post. You cannot specify a delivery partner for international deliveries.

Question 10

Where will the general sale take place?

Accepted Answer

On Kickstarter, you can still make late pledges (purchases) at the regular price even after the campaign ends.After the delayed pledge period ends, the product will be available for purchase through our e-commerce store and retail partners. More details will be announced at a later date.

Question 11

Is there a guarantee?

Accepted Answer

All FocusRay models come with a one-year warranty from the date of purchase.If you purchase through Kickstarter, we offer a one-year warranty starting from August 1, 2026.If a product malfunctions or breaks down during the warranty period, we will replace or repair it free of charge.Please note that defects and malfunctions that are covered by the warranty are as per the warranty regulations.

Question 12

What is the legal certification of the product?

Accepted Answer

The FocusRay series has been certified or is scheduled to be certified in accordance with the laws, rules and regulations of the following countries.・CE (EU)・FCC (USA)・UKCA (United Kingdom)・OFCA (Hong Kong)・RCM (Australia)・Technical Standards Compliance Certificate (Japan)Each certification mark is printed on a sticker on the side of the main unit.

JP / EN

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Request to minors

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©AoharuNEXT Inc.

Product support information
Online manual

日本語

Contact us

Notice to customers

September 4, 2026

FocusRay 有線モデルに関するお詫びとリコール実施に関するお知らせ

August 13, 2026

Notice of Partial Specification Changes and Apology Regarding the Stabilization of FocusRay Wireless Models.

July 29, 2026

令和8年熊本地震の影響及び、当社製品のお届けについて

June 1, 2026

Notice Regarding the Selection of Dedicated Fixed Mount Types in Pledge Manager

June 1, 2026

[Important] Notice Regarding the Launch of the FocusRay Kickstarter Campaign Pledge Manager

Which headsets are compatible?

What platforms has it been tested on?

What software do you use?

How long does the battery last and how long does it take to charge?

Can the FocusRay wireless model be used while connected and powered by a wired connection?

Does it support eye tracking?

Where will it be sold?

When will it be shipped?

Where will it be shipped from?

Where will the general sale take place?

Is there a guarantee?

What is the legal certification of the product?

FAQ

FocusRay series official discord server

We provide product support information, announcements from AoharuNEXT, FAQs between users, communication, and more.

FocusRay official X account

We provide product support information, announcements from AoharuNEXT, information about the FocusRay series, and more.

Repair Information

FAQ

Contact us

Privacy Policy Information Security Basic Policy Derivative Creation Guidelines Request to minors

| JP / EN

​©AoharuNEXT Inc.

Notice to customers

September 4, 2026

FocusRay 有線モデルに関するお詫びとリコール実施に関するお知らせ

August 13, 2026

Notice of Partial Specification Changes and Apology Regarding the Stabilization of FocusRay Wireless Models.

July 29, 2026

令和8年熊本地震の影響及び、当社製品のお届けについて

June 1, 2026

Notice Regarding the Selection of Dedicated Fixed Mount Types in Pledge Manager

June 1, 2026

[Important] Notice Regarding the Launch of the FocusRay Kickstarter Campaign Pledge Manager

Which headsets are compatible?

What platforms has it been tested on?

What software do you use?

How long does the battery last and how long does it take to charge?

Can the FocusRay wireless model be used while connected and powered by a wired connection?

Does it support eye tracking?

Where will it be sold?

When will it be shipped?

Where will it be shipped from?

Where will the general sale take place?

Is there a guarantee?

What is the legal certification of the product?

FAQ

FocusRay series official discord server

We provide product support information, announcements from AoharuNEXT, FAQs between users, communication, and more.

FocusRay official X account

We provide product support information, announcements from AoharuNEXT, information about the FocusRay series, and more.

Repair Information

FAQ

Contact us

Privacy Policy
Information Security Basic Policy
Derivative Creation Guidelines
Request to minors

|　JP / EN

©AoharuNEXT Inc.