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Inquiries from the general public
Please use this link for media inquiries (from individuals or companies) and other inquiries from corporate clients.
Please check before contacting us
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Online Inquiries
Please click here to submit inquiries regarding our products.
Please click here for inquiries regarding our e-commerce site.

Please use this contact form for inquiries regarding payments, shipping, and other matters related to the “FocusRay” and “FocusRay Extension” Kickstarter campaigns.

As a general rule, we will direct you to this contact form even if you initially reach out to other support channels regarding Kickstarter payments, shipping, or other related matters.

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For other inquiries, please contact us here.
Please submit any comments or requests regarding our company or our products here. Please note that we do not respond to individual inquiries.

If you discover any infringement of our company’s intellectual property rights or involving our affiliated talent, please report it here.

Please note that, as a general rule, we do not respond to such reports.

Online Repair Request

Please submit repair requests for our products here.

We do not accept repairs brought directly to our service center.

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Click here for warranty and repair policies | Click here for troubleshooting
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