AoharuNEXT Inc. (Head Office: Chuo-ku, Tokyo; Representative Director and President: Rion Moriyama; hereinafter "the Company") deeply apologizes for the significant inconvenience and concern caused to many of our customers due to product quality issues regarding FocusRay, which was announced on March 18, 2026.

We hereby announce that we have resumed returning repaired items and shipping standard orders as of today.

In connection with the resumption of shipments, Rion Moriyama, Representative Director and President of the Company, has released a message regarding our renewed apologies and initiatives to restore trust in safety and quality.

Initiatives to Restore Trust in Safety and Quality Regarding the Series of Quality Issues and Recalls [PDF | 508KB]

Additionally, to communicate our management policies as well as quality and governance initiatives more clearly, we have launched a dedicated page introducing our sustainability efforts:

https://aoharunext.co.jp/sustainability

While it will take some time to complete the return of all repaired items and the shipment of all other remaining orders, our entire company is working together to execute shipments as swiftly and steadily as possible.

The entire Company group will continue to strengthen its compliance and governance framework, striving to become an organization that can regain our customers' trust once again. We sincerely ask for your continued guidance and support.